Thanks!

“Performing an incremental redesign:
The most effective way to do this is by soliciting feedback from existing users via customer feedback sessions and internal feedback sessions.”

I would be involved, too.
Me, as an Administrator, is interested on that UI improvements and wish to have a chance to ‘be a part of’ the next TW version(s)…
I recognize there are a few improvements in 8.2
Now we want to see some improvements that are in a long enhancement list here. Waiting for it and hope it is coming on 8.3.
May be you can contact me and I tell a PM what is necessary to do to satisfy our users (which are customers for me, too).

Thank you very much for response,

Best Regards
Marcel

There are actually a number of recorded examples where companies refused to act on an FDA voluntarily recall request, one of them being the case of Westco Fruit and Nut Co from NJ that was asked to voluntarily recall their products as part of the massive Peanut products recall of 2009 (http://www.fda.gov/Safety/Recalls/MajorProductRecalls/Peanut/FDA’sInvestigation/default.htm)

It seems there are 3 types of companies out there:

1. Companies who immediately issue a full voluntary recall of product(s) when the first indication of an issue presents itself. Recent examples of that include Maple Leaf Foods in Canada (2008 – Listeria in 3 deli products) or Cadbury (Salmonella in chocolate bars – 2006 and 2008) . These companies usually represent true corporate responsibility regardless of the governing body. Consequently, they are fast to recover and regain consumer confidence in their products.
2. Companies who “procrastinate” but eventually issue a recall either voluntarily or through an FDA suggestion – a good recent example is Basic Food Flavors from Las Vegas NV in a large March 2010 recall due to Salmonella found in many of its flavoring products.
3. Companies who act too slowly, too late or generally adopt the “ostrich” approach putting their head in the sand and denying allegations. Recent examples include Sanlu in China (Melamine in baby milk powder – September 2008). The company insisted over time that the contaminated products were faked ones and that there was nothing wrong with their products. Companies following this approach risk not being able to ever recover. A known example is the Snowbrand of Japan milk product food poisoning case in 2000 (over 15,000 people affected). Snowbrand was later bought by Nestle and never truly recovered.

The FDA’s concern should focus on companies of “Type 3” as those pose the most threat in the ability of all stakeholders to act as quickly and accurately possible in the event of required recall.